At Abindoo Sport, we want our customers to have a hassle-free shopping experience and be satisfied with their purchases. We have a comprehensive Refund and Returns Policy to ensure your rights and meet your expectations. Please review the following guidelines for refunds and returns:
– The product must be in its original, unused condition, with all tags and labels intact.
– All return requests must be initiated within 1 of days from the delivery date.
2. Photograph Confirmation:
– Before initiating a return, please take clear pictures of the product, clearly showing its condition, and ensure the tag and label are visible.
3. Evaluation Process:
– After receiving your return request, our team will carefully evaluate the product to ensure it meets the return criteria.
– If the return is approved, please ensure that the product is re-packaged securely and correctly to avoid damage during return shipping.
5. Return Shipping Cost:
– Customers are responsible for covering the return shipping costs for non-defective products .
6. No Refund Money Policy:
– Please note that as per our policy, we do not offer monetary refunds. Instead, we provide store credits or gift cards equivalent to the value of the returned product, excluding the $5 delivery and packaging cost.
7. Defective Products:
– In case the return is due to a product defect or an error on our part, we will cover the return shipping cost and provide a replacement or a store credit at no additional cost.